Terms & Condition
Terms and Conditions for Mkinga Empire E-commerce Platform
Effective Date: 2024-11-25
Welcome to Mkinga Empire. By accessing or using our e-commerce platform (website and mobile applications), you agree to comply with these terms and conditions. If you do not agree to any part of these terms, you must not use our services.
1. Introduction
1.1. Mkinga Empire is an e-commerce platform facilitating the purchase of new and used products from China, Dubai, America, Hong Kong, and Taiwan.
1.2. These terms apply to all users of the platform, including but not limited to buyers, sellers, and visitors.
2. User Registration and Account
2.1. To use our services, you must register and provide the following information:
- Name
- Phone number
- Email address
- Password
- Address
- Location (collected via map services)
2.2. You are responsible for maintaining the confidentiality of your account credentials. Mkinga Empire is not liable for any unauthorized access resulting from your failure to secure your account.
2.3. You must provide accurate, complete, and updated information. Any false or misleading information may result in account suspension or termination.
2.4. You must be at least 18 years old to use our platform.
3. Privacy Policy
3.1. Mkinga Empire values your privacy. The data collected during registration and usage of our platform will be used in accordance with our Privacy Policy.
3.2. By using our platform, you consent to the collection and use of your data, including location data, for providing and improving our services.
4. Products and Services
4.1. Mkinga Empire acts as a marketplace for new and used products sourced from various international markets.
4.2. Product descriptions and images are provided by sellers. Mkinga Empire does not guarantee the accuracy or authenticity of these details.
4.3. All products are subject to availability and may vary based on location.
5. User Obligations
5.1. You agree to use the platform lawfully and not to engage in activities such as:
- Misrepresentation of identity or payment details.
- Attempting to bypass security systems or accessing unauthorized data.
- Using the platform for fraudulent or illegal activities.
5.2. You are solely responsible for the use of your account and any transactions made under it.
6. Payments and Transactions
6.1. All payments must be made through the methods supported on our platform.
6.2. Mkinga Empire is not liable for disputes arising from transactions between buyers and sellers but will assist in mediating disputes where possible.
7. Shipping and Delivery
7.1. Shipping times and costs vary depending on the product, seller, and destination.
7.2. Mkinga Empire is not responsible for delays caused by customs or unforeseen circumstances.
8. Returns and Refunds
8.1. Return policies are determined by the individual sellers. Please review the seller’s return policy before purchasing.
8.2. If a product is damaged or does not match its description, you must notify us and the seller within 48 hours of receipt.
9. Intellectual Property
9.1. All content on the platform, including text, images, logos, and software, is the property of Mkinga Empire or its licensors and is protected by intellectual property laws.
9.2. Unauthorized use of any content is prohibited.
10. Limitation of Liability
10.1. Mkinga Empire provides its services "as is" without warranties of any kind.
10.2. Mkinga Empire is not liable for:
- Loss of profits, data, or any indirect damages.
- Issues arising from third-party services integrated into the platform.
11. Termination
11.1. Mkinga Empire reserves the right to suspend or terminate accounts for violations of these terms.
12. Governing Law
12.1. These terms are governed by the laws of [Insert Jurisdiction].
13. Changes to Terms and Conditions
13.1. Mkinga Empire reserves the right to modify these terms at any time. Users will be notified of significant changes through the platform.
13.2. Continued use of the platform after changes constitutes acceptance of the updated terms.
14. Contact Information
For questions or concerns about these terms, please contact us:
- Email: info@imkingaempire.com
- Phone: +255 766 055 066